Privacy Policy – AI Data Safety | VirtualStaging.tools
This Privacy Policy explains how NexusGrowth, LLC ("Company," "we," "us") collects, uses, and shares personal information when you use VirtualStaging.tools (the "Service").
1. Information We Collect
We may collect the following categories of information:
- Account Information: name, email, company name, and account credentials.
- Customer Content: images you upload and related metadata.
- Usage Data: log data, device and browser information, IP address, and interactions with the Service.
- Cookies and Analytics: cookies, pixels, and similar technologies.
- Payment Data: payment details are processed by our payment providers (e.g., Stripe). We do not store full card numbers.
2. How We Use Information
We use information to:
- Provide and operate the Service.
- Process payments and manage subscriptions.
- Improve performance, reliability, and user experience.
- Provide customer support and communicate service updates.
- Maintain security and prevent fraud.
3. How We Share Information
We share information with service providers who help us operate the Service, such as:
- Cloudflare (content delivery and storage)
- Google Analytics (analytics)
- Stripe (payments)
- Vercel (hosting and deployment)
We do not sell personal information and do not share it for cross-context behavioral advertising.
4. AI Training
We do not use Customer Content to train or improve our AI models without your explicit written consent.
5. Data Retention
We retain information as needed to provide the Service and as described in our Terms. You may request deletion of your account and associated content. Some data may remain in backups for a limited period.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information.
- EU/UK users: You may have additional rights under GDPR/UK GDPR, including the right to object and data portability.
- California residents: You may have rights under CCPA/CPRA, including the right to know, delete, and opt out of sale or sharing.
To exercise your rights, contact us at support@virtualstaging.tools.
7. International Transfers
Your information may be processed in the United States and other countries where our service providers operate.
8. Security
We use reasonable safeguards to protect information. However, no system is 100% secure.
9. Children’s Privacy
The Service is not intended for individuals under 18.
10. Changes to This Policy
We may update this Policy from time to time. The updated version will be posted on this page with a new effective date.
11. Contact
NexusGrowth, LLC Registered Agent Address: 131 Continental Dr, Suite 305, Newark, DE 19713, US Email: support@virtualstaging.tools